Consumer Protection - CBSE Notes for Class 12 Business Studies 1. Consumer A consumer is generally understood as a person who uses consumer goods or avails any service. 2. Consumer Protection It means protecting consumer from the clutches of fraud producers or sellers. 3. Who Can File a Complaint? (i) A consumer (ii) Any registered consumer association (iii) The Central … [Read more...]
Staffing – CBSE Notes for Class 12 Business Studies
Staffing - CBSE Notes for Class 12 Business Studies 1. Staffing It consists of manpower planning, recruitment, selection, training, compensation, promotion and maintenance of managerial personnel. According to Dale Yoder, “Staffing is that phase of the management which deals with the effective control and use of manpower or human resources.” 2. Importance of Staffing (i) … [Read more...]